Williams Insurance Advisors, LL (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Personal Information: Name, email address, phone number, and payment details.
- Technical Data: IP address, device information, browser type, and usage data.
- Communication Data: Any messages or inquiries submitted through our contact forms or support channels.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our services.
- Process transactions and customer support inquiries.
- Send service updates, marketing emails (if opted in), and security alerts.
- Comply with legal obligations and enforce our Terms of Service.
3. Data Sharing & Security
- We do not sell or rent your personal data to third parties.
- We may share data with service providers who assist us in operating our business (e.g., payment processors, hosting providers).
- We implement security measures to protect against unauthorized access or data breaches.
4. Cookies & Tracking Technologies
- Our website uses cookies to enhance your experience and collect analytics.
- You can control cookie preferences via browser settings.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Request access, correction, or deletion of your personal data.
- Opt out of marketing communications.
- Restrict or object to data processing.
6. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their privacy practices.
7. Policy Updates
- We may update this Privacy Policy periodically, and changes will be posted on our website.
8. Contact Information
If you have any questions about our Privacy Policy, please contact us at:
10DLC Privacy Policy
Effective Date: January 1, 2024
Williams Insurance Advisors (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who receive SMS communications from us. This 10DLC Privacy Policy explains how we collect, use, and protect your information in relation to 10-digit long code (10DLC) messaging services. By interacting with our messaging services, you agree to the practices outlined in this policy.
1. Information We Collect
When you opt-in to receive text messages from Williams Insurance Advisors, we may collect the following information:
- Phone number (required for SMS communication)
- Name (if voluntarily provided)
- Message history (for record-keeping and compliance)
- Opt-in and opt-out preferences
2. How We Use Your Information
We use collected information for the following purposes:
- To send service-related notifications, account updates, or security alerts
- To provide customer support and respond to inquiries
- To send promotional or marketing messages (only if you have opted in)
- To comply with carrier requirements and legal obligations
3. Privacy & Data Protection
- We do not sell, rent, or share your personally identifiable information (PII) with third parties for marketing purposes.
- Your data is used solely for service-related communications and compliance with carrier and legal obligations.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Opting In and Opting Out
- Opting In: Users may opt into receiving SMS messages by providing their phone number via our website, support interactions, or other authorized methods.
- Opting Out: You can unsubscribe from our SMS communications at any time by replying STOP to any message received. After opting out, you will no longer receive text messages unless you re-subscribe.
- Help & Support: For assistance, reply HELP to any message, or contact us directly at (615) 442-8140 or infor@dlwins.com
5. Message Frequency & Fees
- Message Frequency: Message frequency may vary based on user preferences and service interactions.
- Fees: Message and data rates may apply, depending on your mobile carrier’s plan.
6. Data Security & Retention
We take reasonable precautions to protect the information collected through our 10DLC messaging services. We do not sell or share your phone number with third parties for marketing purposes. Message data is retained only as long as necessary for compliance and service purposes.
7. Third-Party Disclosure
We may share SMS-related data with:
- Messaging carriers and service providers to facilitate text message delivery
- Law enforcement or regulatory authorities if required by law
8. Terms & Conditions
By opting into our SMS services, you agree to:
- Receive service-related and promotional messages, subject to your opt-in preferences.
- Message frequency may vary, and standard message/data rates may apply.
- You can opt out at any time by replying STOP to any message received.
- Customer support is available by replying HELP or contacting us at info@dlwins.com.
9. Changes to This Policy
Williams Insurance Advisors reserves the right to update this 10DLC Privacy Policy at any time. Changes will be posted on our website, and continued use of our SMS services after modifications constitutes acceptance of the updated terms.
10. Contact Information
If you have any questions regarding this policy, please contact us at:
- Email: info@dlwins.com
- Phone (615)445-8140
- Website: dlwins.com
By using our messaging services, you acknowledge and agree to the terms of this 10DLC Privacy Policy.